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The Elite Agent Masterclass
Welcome to the Elite Agent Masterclass Podcast, co-founded by James Humphries-Stone and Jack Durkin. Our mission is straightforward: to help both self-employed and employed estate agents excel in the competitive world of estate agency.
We share real stories and proven strategies from top-performing agents and industry experts alike.
We explore essential frameworks for success: lead generation, personal branding, and market positioning. We discuss the environments where great agents flourish, emphasizing the importance of support systems for all estate agents.
James and Jack reveal their journeys from modest beginnings to significant earnings. James, for example, progressed from earning £12,000 a year to £14,000 per deal. Jack speaks about the transition from corporate constraints to the freedom of self-employment, demonstrating that with the right mindset and strategies, extraordinary success is within reach.
The Elite Agent Masterclass Podcast is your guide to mastering estate agency, whether you’re self-employed or working within a larger firm. We cover practical tactics, from door knocking and direct mail to creating impactful social media content.
Join us to learn from those who have succeeded. Understand the power of consistent effort and smart strategies. Discover how building a strong personal brand can attract the clients and properties you seek.
Whether you’re new to the industry or a seasoned professional, the Elite Agent Masterclass Podcast offers the tools, knowledge, and inspiration you need to thrive in estate agency.
The Elite Agent Masterclass
How Emma Nugent Built a Six-Figure Estate Agency While Juggling Family Life
In this episode of the Elite Agent Masterclass, James and Jack talk with Emma Nugent, a top estate agent at The Avenue. Emma shares her journey into estate agency, her passion for property, and how she manages her successful business while balancing family life.
Introduction
- Emma has worked alongside James and Jack for four years, three of them at The Avenue.
- Known for her commitment and customer-centric focus, she played a key role in The Avenue’s success.
- Emma’s decision to join The Avenue was a leap of faith that paid off.
Passion for Estate Agency
- Emma sees estate agency as more than a job—it's about helping clients through life-changing transitions.
- She loves exploring homes, meeting people, and being part of their journeys.
- Her early obsession with houses and refurbishments led her into the estate agency field.
Journey into the Industry
- Emma previously worked as a business consultant and owned a research company.
- After struggling to find flexible roles in traditional agencies, she eventually joined Purple Bricks and later The Avenue.
Balancing Business and Family Life
- Emma balances her growing business with being a mother of three.
- Sundays are dedicated to football and family time, helping her recharge.
- She brought in a client executive to manage the increasing workload and maintain balance.
- Organisation and careful planning, including scheduling holidays, help her avoid burnout.
Delivering Results for Clients
- Emma’s reputation is built on trust, communication, and delivering on her promises.
- She has a talent for marketing and selling properties that were previously stuck on the market.
- Emma keeps listings fresh with regular updates and an authentic, unscripted approach to property marketing.
Networking as Key to Success
- A large portion of Emma’s business comes from referrals through local networks like football clubs and school connections.
- Building strong relationships within her community has driven her client base.
Processes Drive Success
- Emma’s success comes from maintaining clear processes, from managing listings to handling offers.
- These processes ensure efficiency, quality, and consist
Engage With Us
Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career.
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